Trish Putnam

Led a cross-functional software team through large-scale legacy modernization and cloud migration. Established quality engineering practices where none existed, rebuilt delivery confidence with stakeholders, and drove measurable throughput gains while navigating complex mainframe-to-modern transitions.

Managed a large-scale quality practice at a Fortune 100 client site — balancing delivery commitments, hiring pipelines, and client relationships under significant budget pressure. Turned consistent execution into expanded scope and a team culture people stayed for.

Stepped into a strained enterprise engagement and rebuilt trust through transparent delivery, automation investment, and hands-on quality leadership. Transformed a failing client relationship into a stable, modernized QA practice.

Led QA delivery on high-visibility health insurance initiatives (including Medicare) — compressing cycles, expanding coverage, and driving Selenium/Cucumber automation so releases stayed predictable under regulated pressure.

This is where leadership took hold. Beyond hands-on quality engineering, I owned strategy and planning for multi-team device, SDK, and API validation — including the case for a modern test lab, org-wide methodology, and a culture that grew ICs into leads.

Earlier-career foundation: automation frameworks and release discipline for SharePoint, MS.com Search, and MS.com — the craft base that later scaled into leadership at AT&T and beyond.